I bet when you put a consultant or a Business Analyst on the spot and ask them which type of Forecasting would they recommend and why, most folks would be clueless, though they would have worked on the feature in their previous or current projects. 2. Forecasts are expressions of expected sales revenue. As Salesforce explains the change and the benefits of Collaborative over Customizable Forecasting, the former builds upon the strengths of the latter to provide updated and more robust functionality. Follow these straightforward steps to set up forecasting in Salesforce. Once enabled it cannot be reversed. Define Forecast settings So you have a comparision list of feature-sets available for Collaborative Forecasting and Customizablle forecasting, but will that help you as a Consultant/ Business Analyst to decide which featute to go with ? For example, do you consider your Commit category to be all Opportunities that are almost closed plus those that are closed, or is it only those that are almost closed? By default Collaborative Forecast is available but Customizable Forecasting needs to be enabled. With Salesforce, you should create customizable reports with ease. Launch the Sales Cloud and select “Forecasts Enhancements” to learn more. If the first, you want Customizable Forecasts. A Sales Rep could be part of many Territories and can have different Roll Ups representing different Territories. Product family, custom field, split-based, and quantity-based forecasts are not supported. ( Log Out /  Analyze their high and weak points and decide which software is a better choice for your company. Change ), You are commenting using your Twitter account. Sign up to join this community. Collaborative forecasting is set as default in Salesforce.com. With all these changes, is Collaborative Forecasts always the right option? Ask yourself these five questions to determine which kind of Salesforce forecasting is right for you. Solution: to implement Collaboration Forecast, the old Customizable Forecast (before Winter '12 release) do not support to forecast by custom field. Forecats viewable in monthly or quaterly roll-ups, Forecat numbers and related opportunities on the same page, Ability for the manager to adjust Forecasts, Revenue or quantity quotas for Sales Teams (via API Only). Customizable Salesforce Forecasts: Customizable forecasting is a flexible solution for estimating how much revenue your organization can generate or how many items your organization can sell. This site uses Akismet to reduce spam. Updated on: December 15, 2020 . The results are: Velocify (9.0) vs. Salesforce CRM (9.7) for total quality and functionality; Velocify (N/A%) vs. Salesforce CRM (97%) for user satisfaction rating. I am not going to pour encyclopedia of explanations which will make you bury your self neck-deep into the article, instead give a gist of feature list with the help of which you can determine quickly when to use what. Salesforce is rolling out many new features for Collaborative Forecasts in Winter ’14, removing most of the reasons to look at the more established Customizable Forecasts. Become a Salesforce Certified Advanced Administrator by enrolling in this second course of a three-course certification course series. Territory Management is supported. From Setup, click Manage Users → Users. ( Log Out /  https://help.salesforce.com/HTViewHelpDoc?id=forecasts3_cumulative_columns_overview.htm&language=en_US. Forecast amounts are determined by factors such as time period, forecast type, adjustments, and currency. To take advantage of its more advanced features, customers will need to effectively enable Collaborative Forecasting. Here is what the help section says about Categories for Customizable Forecasting: Your forecast is a representation of your opportunity amounts, dates, and stages. I hope you found this article helpful to understand types of Salesforce Forscasts and their connection with Role Hierarchy . Customizable Forecasts. Under General Information, select Allow Forecasting. 3. salesforce help; salesforce training; salesforce support. I am hearing a no. 1. Commit – Closed won opportunities and opportunities that you are confident of closing. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. I believe Collaborative Forecasts now supports custom fiscal years – at least according to the comparison here (also a helpful resource): Customizable Forecast is ideal if your organization has enabled either Territory Management or Custom Fiscal Years or needs features below: So why write about Salesforce Forecating though Salesforce Forecasting is an age old feauture and everybody knows why they are used? It only takes a minute to sign up. Great article! I have taught over 100,000 students on the Salesforce platform and I want you to join me in my latest course. You can set up customizable forecasting to reflect how your organization forecasts its sales. Click Save. In Summer ’12, Collaborative Forecasts was made generally available to our customers. Predicting Sales with Collaborative Forecasts. When you set up Collaborative Forecasts, you: Enable forecast users . In Collaborative Forecasts, the forecast categories only display information for that specific category; for example, Best Case only reflects amounts in the Best Case category. Salesforce training video for beginners, administrators, and developers. In Salesforce, a forecast is based on the gross rollup of a set of opportunities. The longer answer is that Collaborative forecasting offers custom currency fields, adjusted amounts and a custom field forecast that Customizable does not – instead of keeping two features that serve the same purpose, it’s no surprise that Salesforce announced that Customizable Forecasting will be retired for all customers as of Summer ’20. From your org, go to Help & Training | Take Training | Online Training | filter product by Release Training | Summer ’12. Salesforce Ben is the leading site for Salesforce professionals who want to stay up to date on news, features, and get certified. Key Fields There are five fields of opportunity are important for the forecast: Well. Have you seen our latest version of Forecasting called “Collaborative Forecasts?” It provides the ability to view up to 12 months from within the Forecast tab. The forecast categories only display information for that specific category. I have not come back to update this blog each release, so thank you for posting the updates! Hi all, I'm working with Colaborative Forecasting in a Sandbox and I'm really confused about forecasting Categories. Once enabled it cannot be reversed. I don't need to be told that I am forecasting a "TYPE" of opportunity, nor do I care that I am the owner. Since that time, we’ve worked hard to bring forward features from Customizable Forecasting that were well adopted. This really gets you to the heart of the issue. Territory Management is not supported. Salesforce vs Microsoft Dynamics 365 for Sales. Customizable Forecasting (not available to customers after Winter '12) Forecasts (released in Winter '12) Presumably Forecasts is the latest version, and should be used for new orgs, however if you contrast the features of Customizable Forecasts (CF) vs Forecasts, you can see that CF has more features than Forecasts. Since the access to the data and records rolls up, users that require access to all of the data in your organization should be placed at the top of the hierarchy. They help sales teams predict and plan their sales cycle from pipeline to closed sales, and to manage sales expectations throughout the company. Consider which fields contain historical data that your users will want to analyze, and which fields contain data you can leave out. Customers moving from customizable to collaborative forecasting should be congratulated on the decision to move to the best in class forecasting solution available in the CRM industry. The explanations are clear and concise, there are so many details about both thrown at you in help and training, it overwhelms you. https://help.salesforce.com/apex/HTViewHelpDoc?id=faq_forecasts3_whats_difference_between_versions.htm&language=en_US, https://help.salesforce.com/HTViewHelpDoc?id=forecasts3_cumulative_columns_overview.htm&language=en_US. By default Collaborative Forecast is available but Customizable Forecasting needs to be enabled. This guide will not address how to configure forecasts or quotas. In this blog we’ll take a look at some of those new features, and we will review what’s involved in moving from Customizable Forecasting to Collaborative Forecasting. Click the Forecasts tab and notice that … This seems like a basic one, and if the Customizable Forecasting tab is to live up to its name, why can't we modify the list of columns on the Revenue Forecast Detail (when you click on a dollar amount from the Forecast Summary Screen). There are 3 different versions of forecasting in Salesforce: Collaborative Forecasts (Winter ’12 release) Customizable Forecasts (by feature request) Forecasts classic (prior to Winter ’12 release) – Retired with Summer ’14 Release; Read: What's the difference between the Forecasting features? Forecast users make adjustments to show the final amount that they expect a forecast’s opportunities to bring in at the close of a given period. You can think of a forecast as a rollup of currency or quantity against a set of dimensions: owner, time, forecast categories, product family, and territory. Salesforce Stack Exchange is a question and answer site for Salesforce administrators, implementation experts, developers and anybody in-between. You can think of a forecast as a rollup of currency or quantity against a set of dimensions: owner, time, forecast categories, product family, and territory. Let us first understand what are Forecasts , why they are used and how many types of Sales Forecasts are present in Salesforce. How to Setup Forecasting in Salesforce. Collaborative Forecast Categories vs Customizable Forecast Categories. This is a great guide for which forecasting functionality is the best fit at the core. TUTORIAL #1: SET UP COLLABORATIVE FORECASTS This tutorial takes you through enabling Collaborative Forecasts , setting the tab visibility for the profiles that you select, adding forecast types, choosing how to roll up your opportunities to forecast amounts, and setting the default date range. atleast not for me. Only the standard Revenue-based forecasts is supported. ( Log Out /  To ensure your Salesforce implementation or migration goes as planned, our team of change management professionals discuss how to manage the transition process to ensure your team is ready, willing, and able to perform effectively in the new environment. Change ), You are commenting using your Google account. 1. What is the difference between Customizable Forecasts and Collaborative Forecasts? We use three kinds of cookies on our websites: required, functional, and advertising. Retaining historical data increases the amount of data you need to store. Define your role hierarchy . Forecast- Literal Meaning - Predict a future event or trend In Salesforce, its goes with the same meaning. The migration from customizable to collaborative forecasting is a significant undertaking with huge benefits. Thanks so much! Step 1: Enable Collaborative Forecasts The Org structure simply depicts the way Role-Hierarchies are stuctured in Salesforce. Forecasting Limitations in Salesforce for iOS : 1. There are 2 types of Forecast in salesforce Collaborative Forecast; Customizable Forecast Historical trend reporting in Salesforce is not a replacement for a data warehouse. Speaking of updates, it looks like cumulative forecast categories are available as an option, but limit your ability to use historical trending. Opportunity Split was enabled and the sales rep could edit the opportunity split amounts at any given date. You will get a zillion links giving you feature comparation by default, but that snapshot is hardly enough to understand when to use what. Remove All. But since one product specialist supported multiple sales reps the excel sheet /legacy system had one to many reporting sytem i.e one person reported to multiple people- This structure would not work with role Hierarchy which works on 1:1 Model and the entire Field Sales had to be revamped, terrirories craeted, Sales Reps added to Territotes, Role Hierarchied revamped and Sales Forecasting Enabled. In Salesforce, a forecast is based on the gross rollup of a set of opportunities. The forecast categories can reflect aggregate information. Single Individual reporting to Multiple managers, Single individual supporting multiple Territiries. Collaborative Forecasts in Salesforce Predict and plan the sales cycle from pipeline to closed sales, and manage sales expectations throughout the organization withCollaborative Forecasts. Salesforce already provided Collaborative Forecasting, discussed above, as a suitable alternative for companies. News; Events; Get Certified! Moving to collaborative forecasting changes the way users and managers operate their forecasts. Change ), You are commenting using your Facebook account. Contact; About. Great article! Customizable Forecasts rolls up multiple forecasting categories into a single category while Collaborative Forecasts does not. Change ), Advertisements Taglines, Slogans, Punchlines – Welcome to the World of Advertising, Protected: Why User Experience is important and how it impacts License Renewals, Forecast Snapshots & HistoryOpportunity Product Level Adjustments, Ability for Sales Reps to adjust their forecasts. For complete different between Customizable Forecasts with Collaborative Forecasts, see reference below. In this article you will understand  – When to choose Collaborateive Forecasting, which feature is enabled by default and when to opt for Customizable Forecast. Each product was mapped with a product specialists at the backend and as a product was added onto an opportunity, the product specialists’s name mapped with the product would automatically populate and be createed underOpportunity Team. 4. The fact that development has stopped for Customizable Forecasting tells us that all new features will be around Collaborative. You cannot use Collaborative with Territory Management is why I asked. You can narrow down historical data for Opportunities, Cases, and custom objects. Collaborative Forecasts. They introduced Collaborative Forecasting within the Spring ’14 release. Join 25,000+ Trailblazers! About Salesforceben.com; Close. The majority of Veeva customers do not use Forecasting within Salesforce, and Veeva CRM is not affected by the retirement of Customizable Forecasting. Read More. As Iam preparaing for my yet another Salesforce Certification, I have jolted down notes which might be helpful for others for grasping the concepts better to clear their certification. With the one to many reporting comes the solution designing challenges: You must have your role hierarchy set up before setting up Salesforce sales forecasting as the forecast hierarchy pulls directly from the role hierarchy. For example, some employees can be too optimistic or too conservative when assigning amounts to opportunities. If you have attained the Salesforce Administrator Certification, you are ready to start the journey to becoming an Advanced Administrator. Check out this screenshot of how you’d predict sales with collaborative forecasts. This will entail first identifying all impacted users (you can do this by simply running a … Learn how your comment data is processed. In Salesforce, a forecast is based on the gross rollup of a set of opportunities. In this blog post I will explain both Customizable and Collaborative Forecasting, show where they overlap, and highlight the Forecasting changes set to take place with the Spring ‘14 release. ( Log Out /  Customizable Forecast is ideal if your organization has enabled either Territory Management or Custom Fiscal Years or needs features below: Collaborative Forecast is ideal if your organization wants the following features: Note: A Role – Hierarchy set-up is a prerequisiste for the sales forcecasting to run accurate forcasting reports. Forecast data is read-only in Salesforce for iOS. However, Veeva customers are receiving end-of-life announcements for this module from Salesforce which recommend enabling the new Collaborative Forecasts Module instead. 98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Remove. Sign Up; Log In; SIGN UP/LOG IN. https://help.salesforce.com/apex/HTViewHelpDoc?id=faq_forecasts3_whats_difference_between_versions.htm&language=en_US. I believe I’ve found another difference; if you choose customizable, you’ll get standard SF reports for Forecasting. Follow ; 0; Best Answer chosen by Moderator (salesforce.com) Aaron DeRan. Forecast revenue and or quality based on opportunity data. You can also collaborate on forecasts with all the necessary people. You can use the reports to show things like % of Quota Attainment in a chart, which I have not found a way to do with Collaborative . For each user you want to enable, click Edit. With your help Salesforce rebuilt forecasting from the ground up with the goal of being able to deliver on these ideas with a more flexible architecture. Home / Compare / Salesforce vs Microsoft Dynamics 365 for Sales. Thanks for posting this! It is used by sales managers to see how are their sales reps doing with respect to opportunity and how well are they close to the target. Only Collaborative Forecasts is supported. Sometimes forecast managers need to adjust a team member’s or territory’s forecast. General Information. We had this challenge with a  customer whose sales process was complicated, products were huge as a result of which each sales rep would work with a “product specialist”. So thank you for posting the updates / Salesforce vs Microsoft Dynamics 365 for sales the Org structure simply the... 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Can narrow down historical data for opportunities, Cases, and advertising limit ability! Ll get standard SF reports for Forecasting when assigning amounts to opportunities your details below click... Supporting Multiple Territiries be part of many Territories and can have different Roll Ups different... All new features will be around Collaborative has stopped for Customizable Forecasting to reflect how your organization Forecasts sales. Age old feauture and everybody knows why they are used at any given date reflect how your Forecasts. Salesforce Ben is the difference between Customizable Forecasts and Collaborative Forecasts always the right option alternative for companies,! Administrators, and to manage sales expectations throughout the company plan their cycle...