Fitbit Versa Syncing Issue: Connection with Android device keeps dropping Fitbit Versa notifications are delayed or missing Fitbit Versa syncs but not getting all File a claim on your device's in-warranty Fitbit band. Some also report of not being able to login to their accounts. Its good to have you around! All of my other apps are working fine and as I said before, I am able to log in via the web, so it's not a browser or cache issue. Won’t sync, can’t log in. However, do not worry as this is a small issue and can be fixed by following the tricks mentioned here. Get the skinny on all things Fitbit… Hurry, time's running out to receive delivery by 12/24! Welcome to the forums @ohitsme and @Wuvein! Fitbit has also confirmed that no other devices, or future Sense smartwatches shipments, are affected by the issue and said it is contacting affected users directly to issue replacements. If your device didn't come with a dongle and you can't use a phone or tablet instead, contact Customer Support. rob oneill @robonei16843643 ... @FitbitSupport morning, unfortunately I’m still having issues with my Fitbit charge 3 syncing. Whom can I reach to get it resolve? Menstrual Health Tracking. If you're still having issues to log into your account, I recommend clearing browser cache. New public forum for discussing issues and ideas with Fitbit experts and the developer community Twitter Follow the Fitbit SDK developer community and get news on tools, techniques and APIs Tap Revoke Access to sign out of your Fitbit account on that device. Creating your account is completely free, and takes about a minute. It just doesn't recognize my email and password which are correct. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 06:27 It is vital to update the firmware of every gadget very often. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. 06:28. If the issue persists, feel free to contact Support, they'll be happy to give a hand on this. Turn off notifications and reminders: As with alarms, your Fitbit has to remember to ping you all the time. Pls reply Dec. 14, 2020, 4:20 a.m. @majumdar_soma @fitbit Hey, Having some issues with my product! I hope you consider this way to connect, just remember to delete any other file with the name Fitbit on your computer. When you have been using the Fitbit charger for over a time now, then debris and dust particles can accumulate on the external parts of the tracker. Double tap the home button on your iOS device. Fitbit support is a joke. What is the definition of an activity? 3. checking your session please wait... API Documents. After resetting the password, try to log in to the app again. I am certainly open to suggestions. Same issue. Become a Fitbit Affiliate and make money from your users who buy a Fitbit. Can not log into desktop windows app. Here are some recent reports for you to take a quick glance: While reports continue proliferating, what’s good is that MyFitnessPal has officially acknowledged the issue and explains the problem saying: Our apologies for any issues with your connected Fitbit account. 01-14-2018 when I tried to put password in. Clearing cookies and cache before attempting this is a really good idea. You can't. Employee Wellness & Health Plan Members. Same for you @fayemc. If you don't receive the email, it's possible that you entered your email address incorrectly or the email went to your Spam or Junk folder. Solution:. Find answers right now. @FitbitSupport there is an issue in setting up and even login to my account. No problems at Fitbit Fitbit outage map Fitbit is an activity tracker that measures data such as the number of steps walked, heart rate, quality of sleep, steps climbed and other personal metrics. To turn on All-Day Sync, tap “Account” from your app’s dashboard and select your Fitbit tracker. Log in for exclusive customer support. If the dongle is plugged in, your computer is able to recognize it. Welcome to the Fitbit family! FitBit emblem appears every 5-10 seconds but that’s it. 08:08 Welcome! Fitbit is replacing some of its Fitbit Sense smartwatches, due to a problem with the ECG sensor.. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your computer and try to … If Fitbit.com is down for us too there is nothing you can do except waiting. May 9, 2020 3:31 AM. If you are experiencing something wrong with your Fitbit tracker, here are some of the common Fitbit problems tracker and how they can be fixed. I have uninstalled and reinstalled the app several times. It seems you're talking about Smarttrack. @Emma09333582 @FitbitSupport i’ve been trying for weeks to sync my fitbit to my phone and when i login to my fitbit account it says i’m connected, but my steps don’t show up and the main issue is that the clock is always 4 minutes off and i can’t seem to fix it. On Windows 10 Fit Bit App I use the same email and password as when logging into fitbit.com in my browser. How can that be? Log in for exclusive customer support. If you do, Try uninstall and re-install the app followed by restarting your device/computer and try again. In regards your question about the activities. This will be much appreciated by other friends. No joy. As an alternative workaround that could help. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. Fitbit Premium. This will give more details about that specific activity. Updating issue. Just to clarify this is not the solution but it can give you the option to connect using your Windows 10 PC using a Wireless Dongle. N'T receive the email, it 's possible the email, it will track high... They have more tools that might help you to get off their duff and fix.! Existing conversation, or start a new thread to ask your question the email, it is cool to more! The time Ace and Fitbit Ace 2 can be connected to a Garmin as. Is enabled you did Asked Questions page for information on Community features and! To sign out of app and now will not recognise password to login though... Any activity extend my Fitbit app is not recognizing my user name and or.. Tools that might help you get started Fitbit to remember to delete other... 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